
What if some one falls off the roof?
Gutter-Snipe Gutter Cleaners' Operators are Height Safety Certified and carry professional roof access kits.
Gutter-Snipe Gutter Cleaners are fully insured, covering both our Operators via Workers Compensation Insurance and your property via Public Liability Insurance.
The reason for insurance is:
If an uninsured worker falls off your roof, you are liable for providing and unsafe work environment. That is why Gutter-Snipe Gutter Cleaners are fully insured. We carry over ten million dollars of insurance. Details of our Policies are available upon request. Our Operators are NOT sub-contractors - they work directly for us and as such are covered by our Insurances.
Can I get an estimate?
Each property varies according to many factors (danger, difficulty, accessibility, time, what is in the gutters etc.). Quotes are provided on site. We prefer you to be on site when we visit. You can say yes/no to our Quotation immediately. Saying "yes "saves you money. We save time double travelling and time setting up our ladders etc. Thus we pass this saving on to you
the Customer.
Should you decline the quotation there is no obligation - however if you change your mind we charge a nominal return fee on top of the original quotation.
Do you clean up my yard after cleaning the gutters?
We leave your property cleaner
than we found it. Any debris accidentally dropped whilst we clean (normally
straight into sacks) is cleared away. All debris from the gutters is placed
into your green compost waste, spread as mulch on your gardens to keep weeds
away and to conserve water. Alternatively we remove debris from site at a
reasonable cost.
Do I have to be home at the time of service?
We prefer for security reasons,
for you to be home for the initial quotation. However in some cases, as we
realise you are too busy to wait for tradespeople, we can phone you at work
with the price (after we have examined your property). After accepting the
quotation we carry out the work and leave an account in your letterbox for
payment within 7 days.
How do I pay?
Cash, cheque or direct deposit (Internet
only) within 7 days.
If you would like to pay by Direct Deposit please contact our Office for our Account Details.
Fax No. 9477 5415
Can you clean my skylight?
Yes, we can provide exterior skylight cleaning
service. Clearing debris from around the skylight is part of our regular
service.
Can you report on any roof problems?
As we clean, if we see any rusted gutters or other obvious problems we would advise you. Broken tiles can usually be repaired for a nominal cost. If you have spare tiles on site, we can usually replace the first one free (any more $20 each). We can tell you if possums have done any damage. If you have a leak from the roof area, we can often advise the cause.
How often do my gutters need cleaning?
Depending on the type of trees affecting your property, your budget and how fastidious you wish to be - varies from monthly, 2 monthly, quarterly, half yearly or yearly.
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